QUESTIONS & ANSWERS

TAKE A LOOK AT SOME OF OUR FRQUENTLY ASKED QUESTIONS

  • Do I have to book?

    No, you can just turn up and pay on the door, however during peak hours we cannot always guarantee space for walk-ins.

  • Do you offer a Carers concession?

    Yes we do!  We offer complimentary tickets daily to recipients of DLA (Disability Living Allowance) or PIP (Personal Independence Payments). These tickets are specifically for carers providing essential support and do not entitle the carer to participate in the activity.  Limited numbers apply so please email manager@globalls.co.uk if you would like to apply for one of these at least 48 hours before making your booking.

    Alternatively, if you wish to join in the fun,  a discounted admission ticket is available for carers of Compass Card and I-GO card holders. These can be booked directly via "book now" and must be purchased along with a full paying admission ticket.

  • How many people can I book for?

    Time slots can accomodate up to 12 players. If you have more than 12 players, please book adjacent time slots. However, we will ask you to split into groups of 5 for health and safety reasons. 

  • How does it work?

    When you arrive you will be asked to arrange yourselves in teams of no more than 5 people.  You will be given your equipment and a teeing off speech.  You are then admitted to your course as soon as the first hole is free.  Larger groups will be admitted one team at a time.  Note: booking slots are at 15 minute intervals, if you are a small group there maybe another small group with the same time as you.  Whoever arrives first will be admitted first. Booking times cannot be guaranteed due to over-runs and lateness but all effort will be made to admit you as close to your time as possible. Tickets are non refundable.

  • How long does it take to play?

    This will depend on the size of your group and your competency.  One round will normally take between 30 minutes and 1 hour.

  • Do I have to buy a ticket for everyone?

    Every member of your party must have an admission ticket, except for children aged 2 and under. This includes spectators & carers. We do offer a concession ticket for carers that wish to participate in the activity and complimentary tickets for carers who are providing esssential support only.

  • Do you have a bar?

    Yes! We have our cocktail bar, The Great GLOBALLS, open every day from Midday. Pop in for some drinks after you play, or order at reception and take around the course with you (subject to times). Over 18's only.

  • How do I find you?

    We are located at Brighton Marina on the ground floor next to the ASDA petrol station.

  • What are your rules?

    1. Please limit groups to no more than 5 players per hole.
    2. No club sharing
    3. There is a 6 shot limit per hole per player.
    4. Please do not start play on any hole until players ahead of you have finished
    5. Play each hole in turn, please do not cut in front of other players -ask to play through
    6. If the ball goes out of play, replace it on the fairway where it left and take a 1 stroke penalty
    7. You may move your ball 1 clubhead away from any obstacle or rail
    8. For your safety, please do not climb on our models
    9. Do not swing the club above your knees
    10. Do not let children walk across other players' games
  • Can drinks be taken around the courses?

    Alcoholic drinks can be taken on all our courses, however alcohol is only permitted on our Aquatica course from 6pm. 


    For all other courses alcoholic drinks start from midday.

    View our course drink menu here!

  • Can I bring my buggy or pushchair?

    We have an area to park your pushchairs and our staff are always present, however for health and safety reasons, the courses are not suitable for taking pushchairs around as space is limited.  Please bring a carry car seat or baby sling for small babies. Toddlers are able to walk around and we have special plastic clubs (subject to availability) so they feel part of the group.

    Buggies or pushchairs are left in the parking area at your own risk - lockers are available for valuables.

  • Do you provide any assistance for people with disabilities?

    Yes we do!  We  have a hearing loop and accessible scorecards where required.


    Staff assistance is available to any customers requiring help to access the services. Everyone is welcome at GLOBALLS. Please call the team on 01273 911510 with 48 hours notice of your planned visit to make the necessary arrangements to visit with a wheelchair or request assistance for your visit. We will always try our best to accommodate your needs, and where needs be, have extra staff on hand to assist you.

  • Do you offer any type of discounts, loyalty cards or concessions?

    Occasionally we offer promotional discounts in conjunction with our advertising partners. These are not available in conjunction with our package deals.

  • Do you do Parties?

    Of course, everyday is a birthday at GLOBALLS! View our "Parties and Packages" page for full information on what we have to offer, or head straight to our 'Book now' page and select one of our packages.

  • Do you accept Hen and Stag parties?

    Yes we do, to make it an even more memorable day why not book one of our VIP packages here 


    Please note: We are a family friendly venue and drunk and disorderly behaviour cannot and will not be tolerated.  Any antisocial customers will be asked to leave without being refunded.

  • Do you accept card payments?

    Yes we accept all cards on our booking system. American Express is not accepted for store purchases.

  • What are your competition terms & conditions?

    One winner will be selected at random from the entries received. (Twitter & Facebook) . UK entries only. Prize will be notified on competition post. Competition closure dates will also be on post. Prize has no cash value and cannot be exchanged. The judge's decision is final and no correspondence will be entered into.

  • Are your courses suitable for everyone?

    Our courses are suitable for all ages


    All of courses feature UV lighting however our 'Zootopia' course features strobe lighting and may not be suitable for people with light sensitivity. 


    Please also note our Jurassic course does include stairs up to one of the holes.

  • Is the course wheelchair accessible?

    All of our couses are wheechair accesible however not all holes may be playable depending on the person and the wheelchair.

     

    Aquatica: 

    - Slide on first hole but optional door to go through

    - Optional ball pit towards end of course 

    - Raised flooring around holes may be difficult for some wheelchairs to cross


    Jurassic: 

    - Hole 4 is accessed by stairs

    - Hole 7 is partially accesible

    - Raised flooring around holes may be difficult for some wheelchairs to cross


    Zootopia:

    - Holes 2,4 and 10 are only partially accesible

    - Raised flooring around holes may be difficult for some wheelchairs to cross


    Carnival:

    - Game 7 and 8 are unable to be played if the wheelchair user is not able to leave the wheelchair for a brief period of time. 

    - Game 1 is able to be played however is designed to be played standing so would require the person to reach upwards



Share by: